From Nurse Ingrid’s Notebook: 4 Vital Reasons Why Many Great CNAs Prefer to Work Through Homecare Agencies

In my twenty-five years running a homecare agency, I have supervised and made friends with literally hundreds of CNAs. Distilling that entire experience into a few paragraphs will be challenging. I will thus start by ...

8 Vital Guidelines for Improved Communication Skills: A New CNA’s Guide

By developing your communication skills, you would also achieve all of the following:Develop a clarity of thought and voice as never before Enjoy more meaningful interpersonal relationships with your patients ...

What Nurse Ingrid Tells Her New CNAs: Basic Lessons Regarding Our Seniors

From my perch at the homecare agency From early on at the homecare agency I started back in the nineties, I cherished the enthusiasm that my younger nursing assistant recruits brought along upon entering the elder c ...

Hand Care for Nurses 101: 3 Helpful Tips for Dealing with Dry Skin

The cold and windy beginning of spring is hardly the kindest on anyone’s skin, but especially for nurses. In combination with the weather, the constant washing and re-washing of hands performed by a nurse on a dail ...

Rapport-Building Techniques for New CNAs

Introverts and Extroverts Many of us are introverted and get edgy when in the company of new people. We simply don’t find it easy to open up and make the small talk that commonly gets a relationship going. We tend to ...

8 Tips for Conflict Resolution: How to Get the Best Results

Have you encountered any of these situations at work?For the third time this week, a co-worker has dodged answering call lights A group has started to exclude another team member and refuse to help her The ...

Surviving the Night Shift: 9 Tips from Experienced CNAs

Night shifts are a necessary part of healthcare. In any hospital or inpatient facility, activity slows at night, but nursing care continues around the clock. Frequently new employees will begin and remain on the night ...

What is a Certified Nursing Assistant (CNA)?

A Certified Nursing Assistant (CNA) provides direct care to patients, clients, or residents of the facility or agency that he or she works for. Working as a team member, the CNA takes vital signs and helps patients bat ...

How to Pass Your Multiple-Choice CNA Test: 6 Important Tips to Get You Through the Exam

How are your test-taking skills? Do you start to worry when it’s time to show how much you’ve learned? Does your mind go blank? Do you find yourself making mistakes even when you know the correct answers?Read the q ...

How to Talk to Cancer and Dying Patients

“The cancer has spread … there’s nothing else they can do…” “I had hoped to live long enough to see my grandson graduate…” “My wife wants me to move back home for the end… What do you think?”Every healthcare prof ...